Booking.com achieves their enterprise-level hiring goals with dedicated technical support

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Booking.com is one of the world's leading providers of online travel, accommodation and related services. After drastically scaling from 8k in 2014 to 13k+ employees today with Greenhouse and reaching their original hiring goals with their dedicated Customer Support Manager (CSM), the Booking.com team knew they needed to look to their next phase of growth.

In this case study, you’ll learn how Booking.com optimized their adoption of Greenhouse across all hiring processes to support their restructuring and development plans. We’ll show you how partnering with a dedicated TAM extended the account-level technical support Booking.com needed to do more, see more and grow faster as a large enterprise with Greenhouse.

Greenhouse Customer Story Booking.com inside pages graphic

The Greenhouse TAM relationship is best in class and truly sets Greenhouse apart from other vendors Quentin Moll, Recruiting Operations and Systems Team Leader at Booking.com

Being part of the TAM program creates a greater sense of continuity and partnership with Greenhouse support. With Greenhouse becoming an accessible thought partner in their growth and change efforts, the Booking.com team was able to hit their unique hiring goals as a large international enterprise more strategically.

Injy ElDeeb

Injy ElDeeb

is an International Marketing Manager at Greenhouse with a flair for storytelling. When she's not busy cooking up and executing content ideas, you'll find her curled up with a good book on the beach, exploring the world, or hanging out with friends and doggos at the park. You can connect with Injy on LinkedIn.