DE&I strategies that work – Episode 5: JPMorgan Chase & Co.

Montage image with photos of people and microphone icon

Innovative business leaders recognize that in order to stay competitive, they must diversify their organizations and make them more inclusive.

Our limited podcast series features Greenhouse CEO Daniel Chait, along with fellow industry innovators, as they discuss how building a strong DE&I foundation enables companies to reach the next level of business success. Hear from cutting-edge DE&I thought leaders at Knac, BlackRock, Checkr, X (the moonshot factory), Okta, Inc., JPMorgan Chase & Co. and HubSpot as they share diversity hiring metrics to improve recruiting and onboarding, as well as forward-thinking processes to action immediately within your own organization.

In this episode, Daniel invites JPMorgan Chase & Co. executives Racquel Oden, Managing Director and Head of National Sales, and Samantha Saperstein, Managing Director and Head of Women on the Move, to share their company’s impactful DE&I strategies.

Racquel and Samantha explain JPMorgan Chase’s commitment to eliminating bias in hiring by assessing each candidate’s intrinsic skills in an equitable and measurable way. Both agree that hiring with diversity in mind makes it possible for JPMorgan Chase to represent the communities it serves.

Stay tuned to the end of the episode for practical tips on improving diversity hiring practices with Ariel Lopez, Founder and CEO of Knac.



In this episode, you'll learn:

  • Why managers should offer regular mentoring opportunities and coaching sessions to help build a more inclusive culture
  • How intrinsic skills can be assessed in interviews even before candidates submit their resume by inviting them to play games online
  • About core DE&I initiatives at JPMorgan Chase, including Women on the Move, financial health education and leadership accountability practices

We 100% believe that recruiting is not solely HR’s responsibility – it’s also the responsibility of the manager and the business.”

Samantha Saperstein

Managing Director and Head of Women on the Move

Samantha Saperstein

Pause, observe and listen – figure out the culture of your organization, currently. And if it’s not where it needs to be, plan how you’re going to get there.”

Racquel Oden

Managing Director, Head of National Sales

Racquel Oden

Listen to more episodes of the Greenhouse podcast

See all episodes