Information about Greenhouse’s subprocessors in use

‍Archived effective March 8, 2024

The following list discloses the subprocessors assisting Greenhouse in providing services, where Greenhouse itself is acting as a data processor. Greenhouse executes Data Processing Agreements (DPAs) with each of its subprocessors to ensure personal data being processed by those subprocessors is properly protected and secured. Additionally, Greenhouse evaluates the security, privacy, and confidentiality practices of its subprocessors prior to engaging with them.

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Amazon Web Services, Inc.
2021 Seventh Ave.
Seattle, Washington 98121, USA

Server infrastructure and data hosting

Note: Additional country of processing - Germany

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Datadog, Inc.
620 8th Ave., 45th Fl.
New York, NY 10018, USA

Performance data; processing HTTP user request data

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Fastly, Inc.
475 Brannan St. #300
San Francisco, CA 94107, USA

Delivering assets (images, documents, client-side source code) and firewall services

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Fivetran
405 14th St., 11th Fl.
Oakland, CA 94612, USA

Delivery of data to data warehouse

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Gainsight, Inc.
655 Montgomery St, 7th Floor
San Francisco, CA 94111, USA

Customer success platform

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Google, Inc. (Google Workspace)
1600 Amphitheatre Pkwy
Mountain View, CA 94043, USA

Email processing

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Pendo
150 Fayetteville Street , Suite #1400
Raleigh, NC 27601, USA

In-app messages and guidance

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Rollbar, Inc.
51 Federal Street, Suite 401
San Francisco, CA 94107, USA

Error reporting and tracking

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Sendgrid, Inc. (Twilio)
1801 California St., Ste. 500
Denver, CO 80202, USA

Two-factor authentication and email delivery system



Snowflake

106 East Babcock St., Ste. 3A
Bozeman, MT 59715, USA

Data warehouse for product analytics


Sumo Logic, Inc.
305 Main Street
Redwood City, CA 94063, USA

Product and service logging for debugging, reporting, and error detection

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Zendesk, Inc.
1019 Market Street
San Francisco, CA 94103, USA

Customer support ticketing system

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Zoom (Zoom Virtual Agent)
55 Almaden Blvd, Suite 600
San Jose, CA 95113, USA


Support ticket processing; raising support tickets to Zendesk

Note: Optional for Greenhouse Recruiting; on by default


Greenhouse Recruiting only

HireAbility.com, Inc.
PO Box 115
Londonderry, NH 03053, USA

Resume parsing

Mailgun Technologies, Inc
535 Mission St., 14th Floor
San Francisco, CA 94105, USA

Email services


Greenhouse Onboarding only


‍JN Projects, Inc. d/b/a HelloSign
1800 Owens Street, Ste. 200
San Francisco, CA 94158 USA

E-signature platform


Greenhouse Sourcing Automation only

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Cloudfare

101 Townsend St.
San Francisco, CA 94107, USA

Email tracking and firewall services

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MongoDB
1633 Broadway, 38th Fl.
New York, NY 10019, USA

Datastore

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‍Sentry
45 Fremont St.
San Francisco, CA 94105, USA

Error tracking and reporting


Optional subprocessors


Adobe (Acrobat Sign)

345 Park Avenue
San Jose, CA 95110-2704

Opt-in e-signature service
Note: Greenhouse Recruiting-only subprocessor

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Google, Inc. (Google Analytics)
1600 Amphitheatre Pkwy
Mountain View, CA 94043, USA

Website analytics
Note:
Optional for EU customers only; on by default

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Skilljar, Inc.
720 Olive Way #700
Seattle, WA 98101, USA

Customer training platform
Note:
Greenhouse Recruiting-only subprocessor

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SendSafely
1460 Broadway, 4th Floor
New York, NY 10036, USA

Encrypted file transfers‍