Legal - Subprocessors in use
Information about Greenhouse’s subprocessors in use
The following list discloses the subprocessors assisting Greenhouse in providing services, where Greenhouse itself is acting as a data processor. Greenhouse executes Data Processing Agreements (DPAs) with each of its subprocessors to ensure personal data being processed by those subprocessors is properly protected and secured. Additionally, Greenhouse evaluates the security, privacy, and confidentiality practices of its subprocessors prior to engaging with them.
Amazon Web Services, Inc.
2021 Seventh Ave.
Seattle, Washington 98121, USA
Server infrastructure and data hosting
Note: Additional country of processing - Germany
Datadog, Inc.
620 8th Ave., 45th Fl.
New York, NY 10018, USA
Performance data; processing HTTP user request data
Fastly, Inc.
475 Brannan St. #300
San Francisco, CA 94107, USA
Delivering assets (images, documents, client-side source code) and firewall services
Fivetran
405 14th St., 11th Fl.
Oakland, CA 94612, USA
Delivery of data to data warehouse
Forethought Technologies, Inc.
345 California Street, Suite 600,
San Francisco, CA 94104, USA
Customer chatbot
Gainsight, Inc.
655 Montgomery St, 7th Floor
San Francisco, CA 94111, USA
Customer success platform
Google, Inc. (Google Workspace)
1600 Amphitheatre Pkwy
Mountain View, CA 94043, USA
Email processing
Medallia, Inc.
6220 Stoneridge Mall Rd, Floor 2
Pleasanton, CA 94588, USA
Customer satisfaction surveys and quality assurance
Pendo
150 Fayetteville Street , Suite #1400
Raleigh, NC 27601, USA
In-app messages and guidance
Rollbar, Inc.
51 Federal Street, Suite 401
San Francisco, CA 94107, USA
Error reporting and tracking
Sendgrid, Inc. (Twilio)
1801 California St., Ste. 500
Denver, CO 80202, USA
Two-factor authentication and email delivery system
Snowflake
106 East Babcock St., Ste. 3A
Bozeman, MT 59715, USA
Data warehouse for product analytics
Zendesk, Inc.
1019 Market Street
San Francisco, CA 94103, USA
Customer support ticketing system
Greenhouse Recruiting only
Mailgun Technologies, Inc
535 Mission St., 14th Floor
San Francisco, CA 94105, USA
Email services
Mapbox, Inc.
1133 15th St NW Suite 845,
Washington, DC 20005, USA
Provides location auto-complete functionality
Greenhouse Onboarding only
JN Projects, Inc. d/b/a HelloSign
1800 Owens Street, Ste. 200
San Francisco, CA 94158 USA
E-signature platform
Greenhouse Sourcing Automation only
Cloudfare
101 Townsend St.
San Francisco, CA 94107, USA
Email tracking and firewall services
MongoDB
1633 Broadway, 38th Fl.
New York, NY 10019, USA
Datastore
Sentry
45 Fremont St.
San Francisco, CA 94105, USA
Error tracking and reporting
Optional subprocessors
Adobe (Acrobat Sign)
345 Park Avenue
San Jose, CA 95110-2704
Opt-in e-signature service
Note: Greenhouse Recruiting-only subprocessor
Google, Inc. (Google Analytics)
1600 Amphitheatre Pkwy
Mountain View, CA 94043, USA
Website analytics
Note: Optional for EU customers only; on by default
OpenAI, LLC
3180 18th St
San Francisco, CA 94110, USA
Service provider for hosting large language models
Note: Opt-in subprocessor; off by default
Skilljar, Inc.
720 Olive Way #700
Seattle, WA 98101, USA
Customer training platform
Note: Greenhouse Recruiting-only subprocessor
SendSafely
1460 Broadway, 4th Floor
New York, NY 10036, USA
Encrypted file transfers
Workato
215 Castro St, Ste. 300
Mountain View, CA 94041, USA
Enables faster integration development for general and custom Greenhouse integrations
Note: Opt-in subprocessor; off by default
Add-on services - Requires a separate agreement
Grayscale Labs, Inc.
3423 Piedmont Rd NE
Atlanta, GA 30305, USA
Texting automation platform
Note: Use of Grayscale’s texting automation platform requires a separate agreement