Sourcing Automation Terms
GREENHOUSE SOFTWARE, INC.
Last Updated: February 1, 2026
These Sourcing Automation Terms (“Sourcing Automation Terms”) supplement the MSA, available at MSA, and are hereby incorporated by reference into the Agreement between Greenhouse and Customer if Customer elects to use the optional Sourcing Automation Lookup Feature in conjunction with its use of Greenhouse Services. For the avoidance of doubt, these Sourcing Automation Terms shall have no force or effect if Customer elects to turn the Sourcing Automation Lookup Feature off. Capitalized terms used but not otherwise defined herein shall have the meanings set forth in the Agreement. In the event of any conflict between these Sourcing Automation Terms and the MSA, these Sourcing Automation Terms shall control to the extent of the conflict with respect to the subject matter herein.
1. SOURCING AUTOMATION LOOKUP FEATURE
When used in conjunction with the Greenhouse Services, Greenhouse’s Sourcing Automation Lookup Feature enables Customer to supplement its candidate database with candidate contact information provided by Greenhouse via third-party data sources to assist with email deliverability and candidate pipeline reporting (“Sourcing Automation Data”).
2. LICENSE
Subject to the terms of the Agreement and these Sourcing Automation Terms, Greenhouse hereby grants to Customer, solely for the Term set forth in the applicable Order Form, a non-assignable, non-sublicensable, non-transferable, and non-exclusive right to access and use the Sourcing Automation Lookup Feature and Sourcing Automation Data solely for Customer’s internal use related to its recruitment of potential candidates (the “Authorized Use”), and limited to the number of users and the amount of candidate lookups provided in the applicable Order Form.
3. COLLECTION AND USE OF SOURCING AUTOMATION DATA
Sourcing Automation Data will be imported by Greenhouse at Customer’s instruction to Customer’s Greenhouse Account through the use of an API or browser extension. For the avoidance of doubt, the third-party data sources that provide the Sourcing Automation Data shall be considered Third-Party Services under the Agreement. Customer shall not and shall not permit any other third party to: (i) use the Sourcing Automation Data for purposes other than the Authorized Use; (ii) publish, distribute, share, sell, lease, transfer or otherwise make the Sourcing Automation Data available to any third person or entity and will use its best efforts to prevent the misuse or unauthorized use of the Sourcing Automation Data by any third person or entity; (iii) use Sourcing Automation in any way which can be deemed to be stalking, offensive, abusive, defamatory, fraudulent or deceptive, threatening, advocating harassment or intimidation; or (iv) use the Sourcing Automation Data as a factor in establishing a consumer’s eligibility for employment, or for any other use constituting a permissible purpose under the Fair Credit Reporting Act (“FCRA”), as may be amended from time to time. In addition, with respect to any use of the Sourcing Automation Data, Customer agrees to comply with all applicable data protection, security, marketing or privacy-related laws, statutes, directives or regulations, including but not limited to: (a) General Data Protection Regulation (“GDPR”) together with any amending or replacement legislation, any EU Member State or United Kingdom laws and regulations promulgated thereunder, (b) the California Consumer Privacy Act of 2018 and the California Consumer Privacy Act Regulations (“CCPA”) together with any amending or replacement legislation, (c) Federal CAN-SPAM Act of 2003 and Canada’s Anti-Spam Legislation together with any amending or replacement legislation, and (d) all other equivalent laws and regulations in any relevant jurisdiction relating to Personal Data and privacy, as each may be amended, extended or re-enacted from time to time. In case of any violation of the restrictions in this Section, Greenhouse may immediately suspend Customer’s access to Sourcing Automation features. For the avoidance of doubt, Customer is solely responsible for its emails and other communications with candidates.
4. WARRANTY DISCLAIMERS; LIMITATION OF LIABILITY
EXCEPT AS SPECIFIED HEREIN, THE SOURCING AUTOMATION SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREENHOUSE DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, RELATING TO SOURCING AUTOMATION OR ANY CONTENT THEREIN, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, FREEDOM FROM COMPUTER VIRUS, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN ADDITION, EXCEPT AS OTHERWISE SET FORTH HEREIN, GREENHOUSE DOES NOT MAKE ANY REPRESENTATION OR WARRANTY THAT SOURCING AUTOMATION OR SOURCING AUTOMATION DATA IS ACCURATE, COMPLETE, AVAILABLE, CURRENT, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR DEFECTS, OR THAT SOURCING AUTOMATION WILL MEET CUSTOMER’S REQUIREMENTS.
IN NO EVENT WHATSOEVER SHALL EITHER PARTY, ITS AFFILIATES, OR SUPPLIERS, OR THEIR RESPECTIVE OFFICERS, EMPLOYEES, SHAREHOLDERS, AGENTS, OR REPRESENTATIVES, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, INCLUDING BUT NOT LIMITED TO LOSS OF SALES, PROFIT, REVENUE, GOODWILL, OR DOWNTIME, (ARISING UNDER TORT, CONTRACT, OR OTHER LAW) REGARDLESS OF SUCH PARTY’S NEGLIGENCE OR WHETHER SUCH PARTY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. GREENHOUSE NEITHER ASSUMES, NOR DOES IT AUTHORIZE ANY OTHER PERSON TO ASSUME ON ITS BEHALF, ANY OTHER LIABILITY IN CONNECTION WITH THE PROVISION OF SOURCING AUTOMATION. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, GREENHOUSE IS FOUND TO BE LIABLE TO CUSTOMER FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH CUSTOMER’S USE OF SOURCING AUTOMATION OR SOURCING AUTOMATION DATA, GREENHOUSE’S LIABILITY SHALL IN NO EVENT EXCEED $5000. THESE DISCLAIMERS AND LIMITATIONS OF LIABILITY ARE MADE TO THE FULLEST EXTENT PERMITTED BY LAW.
5. SUBPROCESSORS
Customer agrees that its use of Sourcing Automation will involve the addition of the subprocessors found here: https://www.greenhouse.com/subprocessors-in-use.
6. EXISTING AGREEMENT
These Sourcing Automation Terms supplement and form part of the Agreement and Sourcing Automation will be considered part of the SaaS Services, as defined thereunder.
7. ENTIRE AGREEMENT
These Sourcing Automation Terms, and the Agreement contain the entire understanding between the Parties hereto regarding the subject matter hereof and supersede all prior or contemporaneous communications, agreements or understandings with respect to the subject matter hereof.
