Customer Service Home
We can help you track orders, update your account information, reset your password, process a return, and more.
Garden.com is dedicated to providing our customers with excellent customer service.
Here to meet your every need, our experts can be reached two easy ways:
Email: Click here to contact us
Customer Care Service Hours:
Monday - Friday: 8am - 9pm ET
Saturday: 8:30am - 5pm ET
Automated Order Status: 24 hours a day, 7 days a week
You can check your order status online by signing into your account. If you are not a registered Greenhouse.com user, you can still check your order status by using your order number and zip code.
Looking for an update on your order, after our service hours? Try our NEW automated order response system. Check your order status 24 hours a day, 7 days a week by calling 1.800.314.2733.
Check Order Status
Products ordered on Garden.com may be shipped to the 48 contiguous United States, Canada, APO/FPO addresses, Alaska, Hawaii, the Virgin Islands, Puerto Rico, and Guam. Delivery option restrictions by location apply. Click for more details.
To return an item(s), please follow the instructions on the Packing List included with your order. If you have any questions, call us at 1.888.314.2733.
For a complete review of the Garden.com return policy, vew our Online Return Policy
If you need to revise your profile, change your password, or view order history, sign in to your account
. Not a registered user? Take a moment to register with garden.com
and enjoy faster online checkouts, sign up for email newsletters and more.